Our classes run for 45 minutes | Max 12 people per class

FAQ

I'm a new member, where do I start?

Frist of all, welcome! We are excited to have you on board.  To get started, click here to sign up to our booking system Mindbody.  You can then download the app and search for 'Coast Fitness Scarborough' to purchase our trial or any other pricing option.  Once you have active credits in your account, you can then book and cancel your classes through the app.  

Are bookings required?

As we have a limited number of participants per class, bookings are essential

Do I need to be fit to start?

Not at all! We have members who have been training for years and members who never stepped foot in a gym before starting with us.  Our reccomendation for new members is to take advantage of our 'personal training and group class intro offer'.  This allows you to have a one on one session with a coach to assess your movement patterns and explain how the group training will work.

What facilities do you have?

We have cold filtered water and normal tap water available.  Unfortunately we do not have shower facilities but we do have shared toilets located behind the studio.

What is your cancellation policy?

For classes that occur before 12pm, 12 hours notice is required for cancellations.  For example, if you are booked in for a 6am session the next day, you will need to cancel out of that session before 6pm the night before to avoid being charged.

For classes that occur after 12pm, 6 hours notice is required for cancellations.  For example, if you are booked in for a 6pm session, you will need to cancel by 12pm that day.

Currently, you will only be charged if a class was fully booked when you cancelled.

Do you offer refunds?

We do not offer any refunds.  Extensions of expiry can be requested if needed, which we are more than happy to assist with.

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