
Privacy Policy
Last Updated: 06/03/2026
1. Introduction
Coast Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, visit our facility, or interact with our website.
2. Information We Collect
We collect information that identifies you as an individual or relates to an identifiable individual.
-
Contact Information: Name, email address, phone number, and mailing address.
-
Membership Details: Date of birth, emergency contact information, and membership type.
-
Health & Fitness Data: Physical health history, injuries, or fitness goals provided during your intake to ensure safe exercise programming.
-
Financial Data: We do not store full credit card numbers on our internal servers. All payment information is captured and processed securely by our third-party partners (see Section 4).
3. How We Collect Information
We collect data through:
-
Direct interactions (filling out forms at the gym or on our website).
-
Our booking and management platform (Mindbody).
-
Our payment processing systems (Square).
-
Cookies and tracking technologies on our Wix website.
4. Third-Party Service Providers
To provide a seamless experience, we use industry-leading third-party services. These companies have their own privacy policies governing how they handle your data:
-
Mindbody: We use Mindbody for class scheduling, staff management, and client records. Your profile data and visit history are stored on Mindbody’s secure cloud servers.
-
Square: We use Square to process point-of-sale payments and recurring membership dues. Square uses industry-standard encryption to protect your financial transactions.
-
View Square’s Privacy Policy.
-
-
Wix: Our website is hosted on Wix.com, which provides the platform that allows us to sell our services to you.
-
View Wix’s Privacy Policy.
-
5. How We Use Your Information
We use the collected data to:
-
Manage your membership and facilitate class bookings.
-
Process payments and prevent fraudulent transactions.
-
Communicate gym updates, schedule changes, and promotional offers.
-
Ensure your safety by understanding your physical limitations or health concerns.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your location, you may have the right to:
-
Access the personal information we hold about you.
-
Request the correction of inaccurate data.
-
Request the deletion of your data (subject to legal or contractual retention requirements).
-
Opt-out of marketing communications by clicking "unsubscribe" in our emails.
8. Security
We take reasonable steps to protect your information from unauthorized access. However, no internet transmission is 100% secure. By using our services, you acknowledge that you provide your personal information at your own risk.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
-
Email: admin@coast-fitness.com.au
-
Phone: 0423679059
-
Address: 4/168 Scarborough Beach Road, Scarborough, 6019.
